Privacy Policy

CMA Rankers ("we", "us", "our") operates cmarankers.com and provides CMA Foundation, Intermediate, and Final coaching in Laxmi Nagar, New Delhi. This Privacy Policy explains what personal data we collect, why we collect it, and how we protect it when you visit our website, enrol in a batch, or use our student portal.

Information We Collect

We collect information you provide directly to us, including:

• Contact details — name, phone number, email address, WhatsApp number, submitted via our enquiry forms, signup page, or WhatsApp chat
• Academic details — your CMA level (Foundation/Intermediate/Final), stream, prior qualifications, and exam attempt history, submitted at signup or enrolment
• Account credentials — email and password for students, faculty, and admin accounts on our student portal (dashboard.html), stored securely via Supabase Auth
• Payment-related information — fee payment status and batch enrolment records maintained for course delivery
• Usage data — pages visited, video/class access logs, and interactions within the student portal, used to track your course progress

How We Use Your Information

• To respond to enquiries and share batch, fee, and course details
• To create and manage your student portal account and grant access to enrolled course videos and live classes
• To send batch updates, class schedules, and exam reminders via phone, WhatsApp, or email
• To improve our website and coaching services
• To comply with legal obligations, where applicable

How We Share Your Information

We do not sell your personal data. We do not share your information with third parties for marketing purposes. Your data may be accessed by:

• Our faculty and administrative staff, strictly for course delivery and student support
• Service providers we use to operate the website and student portal (e.g. Supabase for authentication and data storage, Google Analytics for site usage statistics)
• Government or regulatory authorities, only where required by law

Data Storage & Security

Student portal data (accounts, video access permissions, batch records) is stored using Supabase, a secure cloud database provider. We apply reasonable technical and organisational measures — including row-level access policies — to protect your data from unauthorised access, alteration, or disclosure. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies & Analytics

Our website uses Google Analytics to understand how visitors use cmarankers.com. Google Analytics uses cookies to collect anonymised usage data such as pages visited and time spent on site. You can disable cookies through your browser settings, though this may affect some website functionality.

WhatsApp Communication

If you contact us via WhatsApp or click a WhatsApp link on our site, your message and phone number are received through WhatsApp's platform, governed by WhatsApp's own privacy policy. We use WhatsApp only to respond to your enquiry and share relevant course information.

Your Rights

You may request to:

• Access the personal data we hold about you
• Correct inaccurate information in your student portal profile
• Request deletion of your account and associated data, subject to any record-keeping requirements for enrolled students

To exercise any of these rights, contact us using the details below.

Data Retention

We retain enquiry and student data for as long as necessary to provide our coaching services and to comply with our legal and academic record-keeping obligations. Enrolled student records, including video access history, are retained for the duration of your course and a reasonable period thereafter.

Children's Privacy

CMA Foundation students may be under 18 at the time of enrolment. Where a student is a minor, we collect and process personal data with the involvement and consent of a parent or guardian during the enrolment process.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

Contact Us

For any questions about this Privacy Policy or your personal data, contact us at:

CMA Rankers
U-158, Vats Complex, First Floor, Laxmi Nagar, New Delhi – 110092
Phone / WhatsApp: 99993 71999
Website: cmarankers.com